All individuals have the right to access their individual personal health information. Depending on the nature of your request, you may be referred to your primary health provider.

The Centre is able to provide you with access to your personal health information as it is contained within our eHealth system HEALTHe NL. HEALTHe NL, an electronic health record (EHR), is a secure and private record of your health care information, available electronically to your authorized health care professionals. An EHR is designed to facilitate better sharing and interpretation of health information among the health professionals involved in your care, leading to better care for you and your loved ones.  

Generally, records within the HEALTHe NL system are dated from 2015 to present; however, this timeframe may be shorter depending on the Regional Health Authority involved. If your request is for information prior to this timeframe, you will be directed to the provider or Regional Health Authority (RHA) that originally created the records. Additionally, the Centre does not have access to all information in your health record.  

The following are examples of information available from HEALTHe NL:  

  1. Immunization Information: this would include records of all patient immunizations administered at community pharmacies, and by Community Health programs within the Regional Health Authorities in NL and related adverse reaction information from 2003 onwards. For Community Health immunization records prior to 2003, please contact the Department of Health and Community Services, Public Health division.  As of June 1, 2021 HEALTHe NL will also contain COVID-19 immunization information.  
  2. Medication Profile: this would include a patient’s medication profile from all community pharmacies connected to The Pharmacy Network (The Provincial Drug Information System). A patient’s medication profile would include: the patient’s most recently prescribed drugs; all prescription and dispense history; a list of the patient-reported non-prescribed drugs; a list of allergies and adverse drug events; the patient’s most recently prescribed devices and associated dispenses; the patient’s reported medical conditions; and any Pharmacy Notes recorded in The Pharmacy Network.  
  3. Laboratory Information: this would include a patient’s laboratory results and reports relating to Blood Bank, Chemistry, Hematology, Microbiology and Pathology.  
  4. Medical Imaging Reports: this would include reports relating to diagnostic services such as x-rays, ultrasounds, computed tomography (CT) and mammography, but would not include the images themselves. Medical images, if available, would have to be obtained from the RHA where they were performed.  
  5. Hospital Encounters: this would include information relating to interactions between a patient and a health care provider for services or health assessments. Examples of such interactions include: Outpatient visit to hospital departments, physical therapy, inpatient hospital stay, emergency room visit, physician office visit, occupational therapy, but would not include pre-admission encounters. The information available includes:
  • the encounter specific number that is assigned for every patient visit to the hospital, the Regional Health Authority where the encounter was registered;
  • the admission date or date of the visit;
  • the date of the discharge, and the disposition of the patient at the time of discharge, provided this information is available from the source system;
  • a short description of the reason for patient visit;
  • the encounter type/ visit type (i.e. Emergency , Inpatient , and Outpatient (Ambulatory, Recurring or Surgical));
  • the location where the encounter occurred;
  • and the name of the attending physician.  

If you have questions or concerns about the medical information contained in the records you receive in response to your request, you must contact the provider or RHA who created the records. The Centre is unable to provide any such information or assist in the interpretation of the records.  

To access the personal information the Centre has about you.
Request for Personal Health Information  

If you require a record of who has accessed your personal information.
Request for Profile Audit Form  

For more information, or to request access to your personal health information held by the Centre, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Please note that email is not deemed a secure method for transferring Personal Health Information. Please limit your email to your name and phone number and someone from the Privacy Department will contact you to discuss your matter further.